Refund Policy
Bids and purchases on BidTier are final. Please read this before you pay. Last updated 2026-08-24.
All sales are final
BidTier sells digital placement — you bid whole US dollars to rank higher on the board, and every dollar is banked permanently into your listing's placement score the moment it's paid. Because the benefit (visibility and ranking) is delivered instantly and cannot be undone, all bids and payments are non-refundable. By placing a bid you acknowledge that you are getting immediate access and are waiving any right to a refund or cancellation for a change of mind.
No refunds for removed content
If a listing is hidden or removed for breaking our Terms of Service — for example adult, inappropriate, harassing, spammy, or impersonating content — any bid or boost spent on it is forfeited and will not be refunded. Keep your listings within the rules to keep your placement.
Placement buys visibility, not results
A boost raises where your listing sits; it does not guarantee clicks, traffic, signups, hires, or funding. Not getting the outcome you hoped for is not grounds for a refund.
The rare exceptions
We may, entirely at our discretion, issue a refund in genuine cases of:
- a duplicate or accidental double charge for the same bid, or
- a technical fault on our side that took your payment but did not apply the bid to your listing's score.
If you think one of these happened, contact us before opening a dispute with your bank or card provider so we can look into it and fix it quickly.
Chargebacks
Opening a chargeback for a valid, delivered purchase may result in your account being suspended and your listings removed while we resolve it. Reaching out to us first is almost always faster.
How to reach us
Email bidtier@sizth.com or open a support ticket and include the date, amount, and the listing involved. See also our contact page.